Help Center
Quick links
- New here? How StayLocal works
- Listing a property: For Owners · For Brokers · Listing Rules · Verification Process
- Plans & billing: Pricing · Refund & Cancellation Policy · your invoices at /my/billing
- Safety: Safety & Anti-Fraud · Report a problem · Trust & Safety centre
- Your account & data: Account settings · Privacy & data rights · Cookie preferences · DPDP rights
- Policies: every policy is linked in the footer of each page
Common tasks
| I want to… | Go to |
|---|---|
| Continue my draft listing | My listings |
| Fix a listing that needs information | My listings → Continue |
| Verify my contact number | Listing wizard → Details step → Send OTP |
| Change my notification emails | /account/notifications |
| Stop marketing messages | /privacy/manage → toggle Marketing off |
| Download my data | /privacy/manage → Download my data |
| Delete my account | /privacy/manage → Delete my account |
| Report a listing or user | /report |
| Question an invoice or refund | /contact with your SL-… invoice number |
| Appeal a moderation decision | Reply to the decision email, or the Grievance Redressal Policy |
| Reach a human | /contact |
Grievances
Formal complaints follow the Grievance Redressal Policy — acknowledged within 24 hours, resolved within 15 days, handled by a named, legally accountable Grievance Officer (Data Protection & HR Compliance Officer, info@spacelinkers.com).